What does the free repo scan tell me?+
It maps known packages in your repository to external services, giving you a list of vendors to review and monitor. It works with public and private repos. The scan can miss custom API integrations and cannot confirm which packages run in production.
Can I scan public and private repositories?+
Yes. Create an account with GitHub or GitLab, then link a public or private repository during setup. Connecting the repo starts its scan. Your account is created on first sign-in.
What is included in the free monitoring plan?+
Two projects, five monitored services, one team member, email alerts and seven days of incident history. No credit card required. Paid plans add team capacity and other alert channels; Pricing has the full comparison.
Does an alert mean my product is down?+
Not necessarily. It tells you which projects depend on a vendor with an incident. Optional SDK telemetry adds your request errors and latency to help check whether your app is affected.
Do you calculate SLA credits?+
No. A credit depends on your contract, plan, billing period, exclusions and evidence, and the vendor decides whether an outage qualifies. CheckUpstream keeps the vendor’s own incident timeline and the checks we record with each incident. It does not estimate uptime, credits or recovery times.
Which services and dependency files are covered?+
The catalog maps 232 services across 25 package ecosystems. Detection and measurement coverage vary by service. The public vendor pages show the available data and whether independent measurements exist.